Frequently Asked Questions
Everything you need to know about Nexora Desk’s RDP services, delivery, billing, compatibility, and support.
General Questions
1. How fast will I get my RDP after ordering?
We deliver within 1–12 hours after confirming your payment. You'll receive setup details via WhatsApp or email.
2. Are your RDP builds clean and secure?
Yes. Every RDP comes with a fresh OS install — no malware, hidden software, or tracking. 100% clean and verified builds.
3. Do you accept payments outside the U.S.?
Yes. We accept payments globally via crypto, PayPal, bank transfer, and more. Chat with our team for details.
4. Can I use Nexora RDP on my phone?
Absolutely. Our RDP works on Android, iOS, Windows, and Mac using standard RDP apps like Microsoft Remote Desktop.
5. Do you offer refunds?
Yes. We offer a flexible refund policy based on setup status. Read our Refund Policy for full details.
6. What if I need help setting up or connecting?
We’re here for you. Our support team is available 24/7 via WhatsApp and Email for any guidance or technical assistance.
7. Are you a registered company?
Yes. Nexora Desk is operated by Excellent Enterprises LLC, legally registered in Delaware, USA.
8. Can I upgrade or downgrade my plan later?
Absolutely. You can switch plans anytime based on your needs — just reach out to support for quick processing.
9. Is my data safe on Nexora Desk RDP?
Yes. Your RDP environment is private and isolated. We don’t monitor, share, or access your content — ever.
10. What locations are available?
We currently offer RDP servers in the United States, Europe, Canada, and Singapore — choose what fits you best.
11. Do you support automation or software usage?
Yes. Our clean RDP builds support automation tools, Chrome, Firefox, and other approved software. Ask before installing high-usage apps.
12. Can I use this for freelancing or agency work?
Yes! Nexora RDP is perfect for Fiverr, Upwork, lead generation, agency use, and general remote workflows.
Still Have Questions?
Our support team is online 24/7. Send us a message or explore our clean, fast RDP plans today.
Contact Support View Plans